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Customer care

We’re here to answer your questions about all rOtring products. Please send us a message and we’ll get back to you as soon as possible.

Alternatively if you have questions about products and repairs please contact us on one of the regional numbers available below between 9AM CET - 5PM CET for our our After Sales Service team.

Support:

  • Austria: +431206091071
  • Belgium: +3222008267
  • France: +33228032531
  • Germany: +4969380789901/-02
  • Italy: +390291483961
  • Luxemburg: +33 2 28 03 25 31
  • Netherlands: +31202061335
  • Poland: +48616398005
  • Portugal: +351217810496
  • Spain: +34912718151
  • Switzerland: +41445118340
  • UK: +442030276892
  • LATAM 0800 200 1010
  • USA/Canada: 800-237-8736 Monday – Friday (8:00 AM – 5:00 PM EST)
  • APAC Pen Repair:
  • ANZ: 800 633 868
  • Australia: 1800 633 868 Monday to Friday (8:00 AM – 4:00 PM AEST)
  • New Zealand: 0800 396 669 Monday to Friday (8:00 AM – 4:00 PM AEST)
  • China: 400-821-3690